Accessibility Statement

Effective date: [Date]. Last updated: [Date].

Blue Mar Real Estate Group, Inc. is committed to making the Recourse Service accessible to all users, including those with disabilities. We want every Florida homeowner who could benefit from our work to be able to use it.

Conformance status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. WCAG defines requirements for designers and developers to improve accessibility for people with disabilities. The AA level addresses a wide range of accessibility considerations including visual, auditory, motor, and cognitive needs.

Conformance to WCAG 2.1 AA includes:

• Text alternatives for non-text content
• Captions and alternatives for multimedia
• Content that can be presented in different ways without losing meaning
• Distinguishable content (sufficient color contrast, resizable text, clear typography)
• Content accessible by keyboard only
• Time considerations (no content that flashes more than three times per second)
• Navigability (multiple ways to find content, descriptive page titles, focus order)
• Readability (clear language, mechanism for unusual words)
• Predictable navigation and behavior
• Input assistance (clear labels, error identification, error suggestions)

Specific accessibility features

The Service includes:

• Semantic HTML for screen reader navigation
• Keyboard navigation for all interactive elements
• Sufficient color contrast (minimum 4.5:1 for normal text, 3:1 for large text)
• Resizable text without loss of functionality
• Alt text for meaningful images
• Descriptive link text
• Form labels and error messages
• Skip navigation links
• Consistent navigation structure
• Logical heading hierarchy
• Captions for any video content
• Transcripts where appropriate

Known limitations

We are committed to accessibility but acknowledge known limitations:

• Some PDFs provided by third parties (lender documents, government forms) may not be fully accessible. We work to provide accessible alternatives where possible
• Third-party tools embedded in the Service (mapping, document viewers) may have their own accessibility limitations
• Some interactive visualization tools (the foreclosure timeline visualizer, the conditions dashboard) are in active development and may have accessibility improvements pending

We are actively addressing these limitations as we develop the Service.

Alternative formats

If any content on the Service is inaccessible to you for any reason, we are happy to provide it in an alternative format. Please contact us with:

• The page or content that's inaccessible
• The barrier you encountered
• Your preferred alternative format (large print, audio, plain text, etc.)

We will provide the content in an accessible alternative format within a reasonable time frame, typically within 5 business days.

Assistive technology compatibility

We test the Service with several assistive technologies:

• Screen readers: JAWS, NVDA, VoiceOver, TalkBack
• Voice control: Dragon NaturallySpeaking, Voice Control (Apple), Voice Access (Google)
• Keyboard-only navigation
• Switch control devices
• Screen magnifiers: ZoomText, built-in magnification

If you use an assistive technology not listed here and experience difficulties, please tell us.

Spanish-language accessibility

The Service is available in Spanish as well as English. Both language versions are tested for accessibility. If you experience accessibility issues specifically with the Spanish version, please report them in either language.

Reporting accessibility barriers

If you encounter an accessibility barrier on the Service, please tell us. Your feedback helps us improve.

Email: accessibility@recoursefl.com

Mail: Blue Mar Real Estate Group, Inc. Accessibility Office [Brokerage business address]

Phone: [Phone number]

We respond to accessibility reports within 5 business days. We will work with you to find an alternative way to access the content you need and to address the barrier on the Service.

Formal complaints

If our response to an accessibility report is not satisfactory, you may file a complaint with:

• U.S. Department of Justice: Civil Rights Division, ADA Information Line (1-800-514-0301)
• Florida Department of Business and Professional Regulation: Real estate brokerage accessibility complaints
• Florida Commission on Human Relations

Ongoing commitment

Accessibility is an ongoing commitment, not a one-time achievement. We monitor accessibility through:

• Regular accessibility audits
• User testing with people with disabilities
• Automated accessibility scanning during development
• Manual testing of new features before launch
• Response to user reports

We expect to update this statement periodically as we improve the Service.

Related standards

The Service strives to conform to:

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• Americans with Disabilities Act (ADA)
• Section 508 of the Rehabilitation Act (where applicable)
• Florida real estate licensing law requirements for accessible service

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Blue Mar Real Estate Group, Inc. Licensed Florida Real Estate Broker | License #CQ1018554 Equal Housing Opportunity

© [Year] Blue Mar Real Estate Group, Inc. All rights reserved.

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Implementation note: This accessibility statement should be reviewed by the operational attorney for compliance with current ADA and Florida-specific requirements. The specific WCAG conformance claim should be verified through an actual accessibility audit before publication.